We may process the data you provide us when requesting information, checking availability or booking services related to rental, school or workshop.

This data may include name, telephone number, email, reservation dates, number of people, level, sizes or other information necessary to prepare the service.

We use the information to answer questions, manage reservations, prepare material, coordinate classes and provide support before or after the service.

We do not use your data for purposes incompatible with the requested relationship.

The form sends your name, email and message to our mailbox so we can answer your inquiry. We do not store a copy of the message in the web application. Spam protection runs on our infrastructure: we temporarily retain identifiers derived from IP addresses and single-use verification records that expire within one hour and are deleted on the next request, without the content of your inquiry.

We use Google Analytics 4 to know in aggregate how the website is used and what content or means of contact are most useful.

The Google tag is loaded with analytics and advertising storage denied. Before you choose, or if you opt out of analytics, Google may receive cookieless measurements that include consent status and technical information about the visit. We only allow Google Analytics to create or read analytics cookies when you give your express consent.

We do not send Google names, telephone numbers, email addresses or the text of messages. You can withdraw consent at any time from the cookie settings.

We use Google Tag Manager to govern measurement and advertising tags. Google Analytics can only create or read analytics cookies if you accept Analytics.

If you agree to Advertising, we may measure campaigns, attribute conversions, create audiences, and personalize ads on services such as Google Ads, Meta, and TikTok. These platforms may process pseudonymous identifiers, device information, pages visited, interactions and campaign data depending on their settings and policies.

Third-party advertising tags remain blocked as long as you do not accept Advertising. We do not send names, telephone numbers, email addresses or the text of messages through the data layer to these platforms.

We retain the information for the time necessary to manage the consultation or service and meet possible administrative obligations.

You can write to reservas@basenorte.com to consult, update or request the deletion of your data when appropriate.